Training Classes

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Training Classes

ScienceLogic classes are designed to help customers get the most out of their EM7 installations - from intro classes that demonstrate navigation and basic functionality to advanced classes that explore customization tools.

REGISTRATION

Please contact your ScienceLogic Account Manager or Certified Reseller to register for a class or for more information.
Or email us at training@sciencelogic.com

INTRODUCTION TO EM7

Learn to navigate the system, manage faults and tickets, and search the knowledge base.
  Audience: Any user

• List the capabilities of EM7
• Navigate the user interface
• Customize your user experience
• Locate device and asset information
• Manage faults and tickets
• Search the knowledge base

 

ELEMENT ADMINISTRATION

Learn how to add, modify, and delete elements like users, organizations, devices, and assets.
  Audience: Network Engineers, System Administrators, NOC Staff

• Administer user, organization, and vendor accounts
• List the steps in the dynamic discovery process
• Administer a device
• Create application availability monitors
• Modify asset records and network interface properties
• Run a quick report

 

PLATFORM ADMINISTRATION

Learn how to care for the platform, manage access to information, setup the ticketing system, and customize EM7.
  Audience: EM7 Administrator

• Perform the recommended maintenance tasks for the EM7 platform
• Configure setting and create templates to control access to information
• Demonstrate the ability to customize EM7
• Setup the integrated trouble ticketing system
• Publish articles to the integrated knowledge base

 

MANAGING DEVICES NEW TO EM7

Learn how to configure the system to monitor devices that are new to EM7.
  Audience: Advanced EM7 Administrators and Power-Users

• Model Devices New to EM7
• Create Application Availability Policies Automatically
• Collect Information using Dynamic Applications
• Receive Information from Devices
• Detect Faults

 

AUTOMATING REPSONSES IN EM7 (EM7 G3 Only)

Learn how to administer automation policies and actions available in the EM7 G3 Run Book.
  Audience: Advanced EM7 Administrators and Power-Users

• Create Automation Policies
• Create Action Policies